Privacy Policy
Effective Date:03/09/2025
At Deutschstunde, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, store, and share your data—whether you’re a student, parent, staff member, or visitor to our website.
1. What Information We Collect
We may collect the following types of personal data:
- Contact Information: Name, email address, phone number, postal address
- Student Details: Date of birth, school year, language proficiency, emergency contacts
- Enrollment Records: Course selections, attendance, payment history
- Website Data: IP address, browser type, pages visited, cookies (see Section 6)
2. Why We Collect Your Data
We use your information to:
- Process enrollments and manage class participation
- Communicate important updates, schedules, and event invitations
- Issue invoices and manage payments
- Improve our programs and services
- Fulfill legal and funding requirements, including to the NSW Department of Education
3. How We Share Your Data
We do not sell or rent your personal data. We may share it only when necessary:
- With teachers and staff for educational purposes
- With government or funding bodies (e.g. for grant reporting)
- With trusted service providers (e.g. payment processors, email platforms)
- When required by law or to protect our legal rights
4. How We Protect Your Data
We take reasonable steps to safeguard your information:
- Secure servers and encrypted connections
- Restricted access to sensitive data
- Regular audits and staff training on data protection
While we strive to protect your data, no system is completely secure. If a breach occurs, we will notify affected individuals promptly.
5. Children’s Privacy
We collect information about children only with parental or guardian consent. This data is used solely for educational and administrative purposes and is handled with extra care.
6. Cookies and Website Analytics
Our website uses cookies to enhance your experience. These may track:
- Site usage patterns
- Language preferences
You can disable cookies in your browser settings, though some features may not function properly.
7. Your Rights
You have the right to:
- Access your personal data
- Request corrections to inaccurate information
- Request deletion of your data (subject to legal and operational requirements)
To exercise these rights, please contact us at:
hallo@deutschstunde.com.au
8. International Data Transfers
Your data is stored in Australia. If we ever transfer data internationally (e.g. via cloud services), we ensure appropriate safeguards are in place.
9. Updates to This Policy
We may update this policy from time to time. Changes will be posted here, and significant updates will be communicated via email or newsletter.
10. Contact Us
If you have any questions or concerns about this policy or your personal data, please reach out:
Deutschstunde Inc.
hallo@deutschstunde.com.au